Karl is a former employee of Hell/Linotype-Hell/Heidelberg and he was a key player in their Prepress Service organization for 20 years before leaving to start HGS in 2003.  HGS is based on respect for the equipment and its excellent design.  It is paramount that the experience for everyone involved be a very positive one.  Since leaving Commercial Print behind, that has been easy to achieve with only a couple of exceptions.